Ace Handyman Services Northwest San Antonio
Handyman Service
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Carol S.
3 years ago
Recommends
On time & pleasant
Good work, on time, pleasant & polite
Response from Ace Handyman Services Northwest San Antonio
Carol - in these crazy times, pleasant and polite sometimes are in short supply. We love to get our hands dirty, but as (or more) important to insure that our interactions exceed your expectations. Thank you!
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Patricia G.
3 years ago
Recommends
Moses arrived exactly on time. Put together two bookcases. Very personal and professional. Explained how to change shelves. Very good experience.
Response from Ace Handyman Services Northwest San Antonio
Thank you for your input on your experience with us, particularly the details on our craftsman. We love being able to provide specific start times instead of vague 'windows' that cause confusion. Please call us again if we can help you!
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Ernest E.
3 years ago
Recommends
Employee was very good.knew what to do, hard worker, and polite.
Will recommend to others.
Response from Ace Handyman Services Northwest San Antonio
Ernie - it was good to meet you and work with you to determine the best solution for your deck issues. Thanks for taking the time to provide feedback - it means a lot to us. And we really appreciate you recommendation to others!
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Ernest E.
3 years ago
Recommends
Employee was very good.knew what to do, hard worker, and polite.
Will recommend to others.
Response from Ace Handyman Services Northwest San Antonio
Ernie - it was good to meet you and work with you to determine the best solution for your deck issues. Thanks for taking the time to provide feedback - it means a lot to us. And we really appreciate you recommendation to others!
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Sandy W.
3 years ago
Recommends
Great Workmanship
Plaster had lifted off between the wall and our fireplace a good 15 linear feet. Jim plastered it entirely. Looks like new! Very pleased with workmanship. On time and professional. Thank you, Ace Handyman.
Response from Ace Handyman Services Northwest San Antonio
Sandy - thank you! We're pleased to have met your expectations and please give us a call in the future when we can help you again.
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Barb L.
3 years ago
Recommends
Honest
The tech came out to replace a kitchen sink. When he discovered the shut off valves were old and brittle, he referred us to a plumber. He was honest about his limitations and very nice. We've always had good experiences with these guys, including with Erma.
Response from Ace Handyman Services Northwest San Antonio
Barb - thank you so much for your review - it's one item that gets to the heart and soul of our approach. When customers call us, we say we can help them 100% of the time. Overwhelmingly, that involves our TEAM of craftsman. If for some reason (i.e. license or capacity) we are not able to perform the work, we will refer you to a reputable partner that we trust to help you. For us, it's not about a particular job - it's about a lifetime relationship. And we appreciate your comments on our Office Manager!
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Sandra & jack T.
3 years ago
Recommends
Did an excellent job
Jim was on time-in fact a few minutes early
Friendly-professional-top notch service
Will certainly use again and recommend him
Response from Ace Handyman Services Northwest San Antonio
Yay! Thank you for taking he time to provide a review of our experience with us. We appreciate the feedback and look forward to bringing helpful to your home again in the future.
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T J.
3 years ago
Recommends
Prompt, Kind and Professional
Jim was knowledgeable and knew what I needed when I had no idea. He worked fast and did everything to my specifications. In addition to the great work he was pleasant and easy to talk to.
Response from Ace Handyman Services Northwest San Antonio
What a great review - thank you. Knowledge, timeliness, quality and personality - this comes through loud and clear and we are grateful for your trust in us and for your business.
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Carol S.
3 years ago
Recommends
On time, friendly, professional
We are very pleased with the work Jim did. The new hardware looks great on the cabinets!
Response from Ace Handyman Services Northwest San Antonio
So glad to hear this - thank you for your review! We're happy to have brought helpful to your home.
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Chuck D.
3 years ago
Recommends
Professional, friendly and great work
Jim was right on time, did a super job on the gates. When it turned out I was short on one board, he actually had a piece in his truck we could use.
Response from Ace Handyman Services Northwest San Antonio
Chuck - necessity is the mother of invention! Glad to have taken care of the gates! Thank you for input on our craftsman and his work.