Ace Handyman Services Northwest San Antonio
Handyman Service
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John T.
3 years ago
Recommends
Jim was early, professional, courteous, fast, very skilled and knowledgeable. He did a great job for us and did not waste our time!
Response from Ace Handyman Services Northwest San Antonio
John - thank you for your continued business and for your your feedback over the visits we have had to your home. It's a blessing to be able to serve you and we appreciate your continued trust.
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Mary Ann S.
3 years ago
Recommends
Redeemed Themselves!
My first experience with Ace Handyman was very positive. The second trip, months later, was largely a disaster but Hiram and John returned several times and went above and beyond to correct the mistakes and make certain I was happy with their performance. It's nice to do business with a company that goes all out to ensure the job was completed correctly and that any mistakes were quickly remedied.
Response from Ace Handyman Services Northwest San Antonio
Mary Ann - what a journey! Thanks for allowing us to fuel the redemption and for your patience and flexibility as we worked to make things right. We greatly value you as a customer and for your grace as we worked with you to complete what was needed! Thank you for your business.
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Lucy Hale G.
3 years ago
Recommends
Meticulous work
Jim had done work for my son Richard and his wife, so he came very highly recommended. Jim's work is meticulously done, almost a work of art. He patched up holes in the kitchen ceiling that were made by a company providing water damage repair. Also he made a frame for the light fixture and that turned out beautifully.
He is a perfectionist about matching paint, and he came back and repainted his work, not charging for the additional work. Michelangelo wrote that trifles make perfection, and perfection is no trifle. Jim embodies this adage. We will certainly hope to hire Jim for any other home repair we consider doing.
Response from Ace Handyman Services Northwest San Antonio
Lucy - what an incredible and thoughtful review. I'm not sure that anyone has invoked Michelangelo when describing our craftsmen's capabilities, and that you would equate Jim's work with that is beyond gratifying. Thank you, thank you, thank you!
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Kristy H.
3 years ago
Recommends
Once Again Very Pleased
This is the second time we have used Ace Handyman Northwest. Once again I am
very pleased with the whole experience. Jim is great. Fixed our front door that was
not closing correctly, drilled a couple of access holes for tv cords in our built ins in study
and got all of our smoke detector batteries changed for us! Jim is very professional,
knowledgeable, honest, neat and a very enjoyable person to be around. I will
definitely use Ace Handyman again and hopefully have Jim assigned to us!
Response from Ace Handyman Services Northwest San Antonio
Kristy - thanks so much for your review. Those pesky batteries can be a pain - glad e could help with that as well as your other items. Your description of our craftsman and his work is greatly appreciated - we are grateful for your trust in us.
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Bridget S.
3 years ago
Recommends
Professional
Hiram assembled our new bed which was a bit complicated but he achieved it !! He also dismantled our old one and hauled it away together with the empty cardboards. He hung up our deer head. We are very pleased with his work albeit a bit slow
Response from Ace Handyman Services Northwest San Antonio
Bridget - thanks for your feedback. We strive to achieve quality, timeliness and good cost. We would rather spend the necessary time to insure things are right vs. rushing through the job. We're glad to have helped you and please call us again in the future.
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Helen L.
3 years ago
Recommends
Jim did a great job. He was done quickly. He was friendly, courteous, and polite. I was pleased with his work and That he finished quickly.
Response from Ace Handyman Services Northwest San Antonio
Thanks Helen! We're happy to have helped you and are grateful for your input on our craftsman's timeliness, quality and demeanor. We look forward to serving you again....
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Paula B.
3 years ago
Recommends
Hiram Spencer
Hiram is very creative and that is what I needed yesterday to start moving forward on a unique house problem. I feel confident the job will get completed with his experience. It is great to feel supported on a difficult problem. Just glad I found him.
Paula
Response from Ace Handyman Services Northwest San Antonio
Paula - We appreciate the feedback on our craftsman and would concur on his creativity! We love helping fix difficult problems so that you are supported and taken care of. Thank you for your trust in us and for your business.
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T V.
3 years ago
Recommends
Hanging Blinds
We can always count on asking Ace Handyman to complete a job. Jim was fantastic installing the blinds and way ahead of the scheduled appointment.
Response from Ace Handyman Services Northwest San Antonio
Tammy - we really appreciate you continuing to turn to us for your handyman needs. Having the blinds will be a great addition. Please let us know how we can help you again!
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David H.
3 years ago
Recommends
Sheetrock Repair
Hiram arrived earlier than scheduled which was fine and went straight to work after I explained/showed him the situation with the damaged ceiling sheetrock. He was very professional and gladly answered my questions about the process. Hiram also helped the plumbers (who were resolving a water issue) by removing the mirrors and cutting out a section of sheetrock in the master bathroom so the plumbers could access the leaking pipe. A job well done.
Response from Ace Handyman Services Northwest San Antonio
David - so glad to hear that we were able to help you and provide clarity on how the work was to be done. We're happy to hear that we were able to assist with your water issue while there a well. Thank you for your trust in us and for your business.
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Sandy D.
3 years ago
Recommends
Fast and done right.
I filled out the online appointment form and got a call shortly thereafter from Ace Handyman in Boerne. They had a cancelation and were able to come the next day. Jim arrived exactly on time. He fixed our doors, drawers, and figured out how to attach our old dishwasher to a new stone countertop. Jim worked fast (which was great because they charge by the hour) and he did a super job. He was also super nice. This is the second time we have used the Boerne handyman team and we will definitely call again.
Response from Ace Handyman Services Northwest San Antonio
Sandy - we're glad to hear you used our online appointment capability to provide the information we need to understand the work and get you scheduled. Thanks for allowing us to fit you in when we had the cancellation. We greatly appreciate your feedback on our craftsman's work and demeanor! We look forward to helping you again...