Ace Handyman Services Southern Tier
Handyman Service
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Glenn L.
2 years ago
Recommends
High quality Friendly Service
I had Nate replace a center support for the bed. He analyzed the job well and did a careful job replacing the supports. The job was done within the estimated time. I highly recommend Nate.
Response from Ace Handyman Services Southern Tier
We're glad to see our craftsman was able to complete the job in a timely and professional manner! Thank you so much for the recommendation, and for leaving this review!
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Jason M.
2 years ago
Recommends
Awesome service by Neil
Very knowledgeable and informative. Does great work.
Response from Ace Handyman Services Southern Tier
Thank you for taking the time to leave us a review! We appreciate your business and trust. Please let us know if you need our help in the future.
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GEN M.
2 years ago
Recommends
Professional, courteous and friendly
Second time we used Ace Handyman Services. Very pleased with the results. Neil did all the jobs on my list. He's very professional and friendly. No more waiting for a handyman to return my calls and then never show up.
Response from Ace Handyman Services Southern Tier
Thank you for trusting us to come back and do more work at your home! We are so happy to hear that you are pleased with the results. We do our best to answer the phone or return missed calls as quickly as possible, then we show up when we say we will and complete the work in a professional, friendly, efficient manner! Thank you for calling us again to help you with your home!
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Shirley S.
2 years ago
Recommends
Professional
Neil did some carpentry, drywall and painting. He was on time, pleasant and knowledgeable. He worked quickly and cleaned the worksite. I would have him back to do other jobs.
Response from Ace Handyman Services Southern Tier
We are so glad that you called us to come out and take care of this carpentry, drywall, and painting for you. We are happy to hear that you had such a pleasant experience! Neil always works quickly and efficiently and cleans up after himself. Thank you for your trust!
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Maureen K.
2 years ago
Recommends
Exceptional Service - Fair and Straightforward
Although my husband was reluctant to use this service, even he was beyond impressed. From scheduling to the confirmation, the process was seamless. The work that Neil did was done quickly (as compared to us doing it ourselves) and the end result was perfection. A ceiling fan was replaced, windows were caulked, a door lock was removed and numerous vents in the home were replaced. The only surprise was actually a pleasant surprise, as we thought that we needed a full day, only to find out that a half day was sufficient............which resulted in a reduced cost for us. We would not hesitate to call Ace again, as long as Neil is available.
Response from Ace Handyman Services Southern Tier
We're thrilled to have you as part of the AHS family! Thank you for sharing your kind words—it means the world to us and to our entire team. We are so glad that despite the reluctance to use our service, you took the leap and hired us. We look forward to serving you again soon, and we'll make sure to have Neil help you!
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Tom R.
2 years ago
Recommends
Target Stand
They constructed a Target Stand to take to shooting range. Very nice work and very professional.
Response from Ace Handyman Services Southern Tier
Tom, thank you for leaving us this review. We appreciate the opportunity to construct your shooting stand for you, I hope you get to use it often.
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Tom S.
2 years ago
Charged for 1 hour estimate, never followed up.
We had an estimate done for making thresholds for 3 doorways in our kitchen along with re-caulking a tub. The service man came very quickly right before Christmas and we were told he had to charge for an hour worth of work at minimum, about $100. He came, was very nice, took pictures and measurements, said he'd do the tub and install the thresholds once they were made and that was the last we heard from Ace Handyman Services until I received a text to fill out a survey about how valued a customer I am. 10 and a half months later, I caulked the tub myself and we still don't have thresholds. To be fair, I didn't reach back out to them either but I had already paid for an hour of service of which he was actually present for maybe half of.
If it's a basic job, they seemed plenty competent but for anything more involved like this project that apparently required working with a fabricator or some other third party, I'd recommend finding somebody more specialized.
Response from Ace Handyman Services Southern Tier
Hello Tom,
We’re so sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. As a team, we are driven to only deliver five 5-star services and we have not delivered. I will reach out to you directly to see how we can provide you with a solution that fits your schedule. We value our customers’ feedback and would like to thank you for bringing this to our attention.
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Nancy B.
2 years ago
Recommends
Efficient
Ace Handyman fully repaired the trim of a new storm door that I had asked Lowes earlier this year to install.
Response from Ace Handyman Services Southern Tier
We are glad that our craftsman was able to get the storm door trim repaired for you! Thank you for calling us to come make the repair for you!
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d M.
2 years ago
Recommends
Very Highly recommend Neil, the Ace Handyman
We are always very pleased with Neil's work. He is professional, knowledgeable, courteous, and efficient. Whether it is big jobs or little jobs, Neil is the one to call- the Ace of Aces!
Response from Ace Handyman Services Southern Tier
We agree 100% Neil is the Ace of Aces! He can handle the big jobs the small jobs and anything in between. Thank you for your repeat business over the years, your trust means so much to us!
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Dianne M.
2 years ago
Recommends
Excellent work by Neil
We have had Neil at the house a few times over the years to do jobs my husband and I can’t do. Neil is so very professional, courteous, knowledgeable, efficient. Very highly recommend him ! You get what you pay for- excellent service!
Response from Ace Handyman Services Southern Tier
Hello Dianne, We’re so happy you have had great experiences with our team. We’re committed to only providing you with the best customer service and craftsmanship to get your projects done. Neil is always professional, courteous, and efficient. He knows the trade very well with his vast years of experience. Thank you for trusting us with your home repairs!