AHS Greater Land O Lakes
Handyman Service
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michael s.
2 years ago
Recommends
Repeat User
I bought a another house in Carrollwood and even though it was rehabbed. I still made lots of changes. Dog Door Ceiling Lights Outdoor Lights Faucet and more. The people I had been using for years was just not up to my standards and I was always compromised. So a Google search lead me to ACE. I always am enjoying Ace Hardware but never this home service. Now I will never go back to the previous people. ACE is the place for sure.
Response from AHS Greater Land O Lakes
Mr. S. we are honored and thankful not only for you being a customer of the Ace Hardware Stores but now also a repeat customer of Ace Handyman Services. Helping getting projects done like the doggie door, fencing, gates, and hanging tv's are routine for our craftsman and we are pleased we have met your standards in customer service and quality. We are committed to meeting and exceeding your expectations for that is as important to our entire team as it is to our customers. Thank you for your business!
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James R.
2 years ago
Recommends
Chris arrived on time, listened politely while I explained what needed to be done, and got to work. He completed the job, installing two grab bars in the shower, in a little less than one hour. He left the work area clean and disposed of all trash. He was personable and friendly and would be welcome t back here the next time we need work done.
Response from AHS Greater Land O Lakes
Mr. R. we appreciate your feedback and allowing us to be helpful with the installation of your grab bars. Your acknowledgement supports the way our professional craftsman perform their work, not just with quality results but also listening to understand the customer's needs, communicating with the customer, earning the trust of our customer, and leaving the project in better shape then when we started. We look forward to the next time we can be helpful and assisting you with any future projects, thank you.
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Charles A.
2 years ago
Recommends
On time, Professional and Friendly
I highly recommend Joel and Ace for all your Handyman needs.
Response from AHS Greater Land O Lakes
Thank you Mr. A, we appreciate your recommendation.
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Raquel N.
2 years ago
Recommends
High quality service. Very professional .
Ace handyman services exceded my expectations.Did not only a beautiful proffesional job but took in considerations my budget and needs and were able yo work with me.My fence aka gate was a little more difficult than expected but the end result improve the look of my house.I love it!!!!
Response from AHS Greater Land O Lakes
We appreciate the acknowledgment and we are pleased we exceeded your expectations. Our team of professionals work hard at their trade and it is always nice for them to be recognized for the quality job they do. We love that you love the final outcome, while at the same time we assisted with your budget to get you taken care of. Thank you Ms. N. for allowing us to be helpful with your fencing and gates project. We appreciate your business and you were certainly a pleasure to work with.
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Thomas H.
2 years ago
Recommends
Installation of materials was excellent. Jeff did a very good job. Estimation for the cost to complete the project was terrible. I ended up paying double the quoted price. Beware of travel charges and hours quoted.( very deceiving)
Response from AHS Greater Land O Lakes
Because you communicated you were not clear or told about some of the charges we take that serious. Our calls are recorded for training purposes, so we reviewed the calls and found that everything was covered more than once. You also confirmed that the Craftsman verified how long the job would take before he started and per our process, and you gave him the approval to do the job. Even with that we can understand your frustration with what things cost nowadays. Though things may have been misunderstood or or outside of expectations, this is why customers use a professional service like ours because we are a honest and quality driven company who truly care. So we waived two of the charges in good faith and explained a third time on pricing. We thank you because you then hired us again to do more work knowing that our charges are reasonable for professional services and quality work. We understand if you are frustrated because you may have been expecting things to be less or did not want to pay any trip charge but you decided to hire us again knowing what the pricing is. We are also glad we saved you money by getting the job done for less than what was quoted. We appreciate you sir and glad you acknowledged the work was excellent and hope you will see that good quality and service have a value.
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Veronica B.
2 years ago
Recommends
Excellent service and workmanship
Jeff did a fantastic job doing my backsplash. So gorgeous. I was going to do the work myself but decided to get it professionally done and happy I did.
Response from AHS Greater Land O Lakes
Our Craftsman love doing tile backsplashes and do it well. Thank you for using our Professional Handyman Services and we are glad you are happy with his fantastic job! We appreciate your business.
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Catherine B.
2 years ago
Recommends
Chris was fantastic! Friendly and professional.
Response from AHS Greater Land O Lakes
Thank you Ms. B. for letting us know your were pleased with our Professional Craftsman. We appreciate you allowing us to be helpful with the hanging of all your shelves, which is something we rountinely do.
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Jose C.
2 years ago
Recommends
High quality, fast, excellent paint job
Painted the foyer, fast, efficient service. Definitely recommend
Response from AHS Greater Land O Lakes
Mr. C. we appreciate your recognition and recommendation of our quality and efficient painting services. As always, thank you for being a repeat customer.
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Jose C.
2 years ago
Recommends
High quality service
Always on time with a job well done. Highly recommended. Used their services twice already.
Response from AHS Greater Land O Lakes
Thank you for your repeat business and allowing us to assist with the painting of your impressive tall entry inside your home. Having the opportunity to be helpful with getting your project done especially when a long staircase is involved is one of the many reasons our professional services are valued by our customers. Thanks again for letting us service your needs.
S
S S.
2 years ago
Recommends
Great service
Misc projects including installation of RING security system. Great work.
Response from AHS Greater Land O Lakes
We are pleased we were able to be helpful with your additional projects by installing the Ring System for your Cameras, Spot Lights, and Video Door Bell. The latest new feature for simplification to better secure your sliding glass doors is just a great addition to the security of a home. Thank you again for being a valued customer of ours.