Ace Handyman Services Hanover Henrico
Handyman Service
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Willie D.
1 year ago
Recommends
Great service!!
Called in the ACE to replace a garbage disposal and do some minor sheet rock repairs and Boyd came out and knocked them out of the park. Showed up earlier than expected, and very nice to work with! Highly recommend ACE Handyman Services!
Response from Ace Handyman Services Hanover Henrico
Thank you Willie. We are very glad for your business and look forward to doing other projects in the future.
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Debra C.
1 year ago
Recommends
We had the plumber’s plumber-the absolute best
Boyd from ACE hardware is one amazing plumber. We had a very unique plumbing job that literally took an expert plumber. From the moment he arrived, we could tell be were in great hands, and we were correct. Thank you to ACE for having such a great and skilled employee!
Response from Ace Handyman Services Hanover Henrico
Thank you Debra! We are so glad that Boyd was able to take care of your project and hope that you enjoy the new sink. It's beautiful!
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George R.
1 year ago
Recommends
Timely, thorough and professional outcome
We compared another handyman service and a paint and repair company but had our work done by Ace Handyman Services of Hanover and Henrico. The job was to remove old baseboard electric heaters that had been disconnected some years ago and repair the wall and baseboard trim to make them like the rest of base trim in 5 rooms. Boyd was professional, efficient and thorough. The estimate of time was a little low because it was based on photos and he said so when he saw the extent of work needing to be done. We had already budgeted for more realizing that could be an issue based on other estimates. All in all, we got the work done quickly and within our budget with only an hour or two more than the estimate. The job looks great and we are pleased with the results.
Response from Ace Handyman Services Hanover Henrico
Thank you for sharing your positive experience with Ace Handyman Services. We're glad to hear that the job was completed efficiently and within your budget, even if it required a bit more time than initially estimated. We are thrilled that the final result meets your expectations and looks great in home.
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Patsy S.
1 year ago
Recommends
Very pleased with front and back rails, The repairs that Dylan made on my deck were professional and it all looks great . Left everything clean and neat. I’m ready to schedule my next job!! I
Response from Ace Handyman Services Hanover Henrico
We thrilled to hear that you're very pleased with the front and back rails on your deck after Dylan's repairs. It's great to know that you're looking forward to future projects with confidence in the service provided. Thanks for sharing your positive feedback!
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Jim O.
1 year ago
Recommends
Professional and always on time
We converted a half bath next to the kitchen into a beverage center. The job involved removing a door on one wall and creating an opening into the kitchen. Gregg was our handyman. He was polite, professional, and on time all six days of our project. As we encountered difficulties, Gregg offered great solutions for us to consider that kept us in code compliance. He was upfront with his capabilities and strong suit. Gregg’s work ethic was superb and his interaction with us was always delightful. Can you tell how pleased we are with the choice to use Ace? You be pleased too.
Response from Ace Handyman Services Hanover Henrico
It's wonderful to hear about your positive experience with Greg and the transformation of your half bath into a beverage center. It's great to know that he was transparent about his capabilities and communicated effectively throughout the process. We look forward to tackling your project next month!
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Gary B.
1 year ago
Recommends
Curb Appeal - Front Steps and Railings
Our ugly front steps and aged railings could no longer be ignored. They were in need of replacement for years and enough was enough.I have known Dylan for a bunch of years and when I saw he was working with Ace Handyman Services I gave them a call and requested Dylan to do the work. The appointment process by phone was easy and the person I spoke with was friendly and professional.
Dylan showed up promptly and we had a discussion about work of replacing our wooden front steps and PVC railings. He chose the wood for the steps and we chose the railings. The work took just under 2 days and turned out great. We're proud of our front steps and improved curb appeal.
Response from Ace Handyman Services Hanover Henrico
Thank you for your kind words Gary. The transformation looks great and we are so happy that Dylan nailed the project for you!
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Sandra P.
1 year ago
Recommends
Reliable Service, friendly customer service, efficient and professional service
This was my first time using Ace Handyman Services Hanover Henrico. I received a call back very promptly and a quick and timely appointment was set. The handyman (Dylan) who arrived was friendly, knowledgeable, and efficient. My only issue was on the invoice, that was provided to me at the end of the job, showing a $70 service charge. I was not made aware of this charge when I spoke with customer service in going over the quoting process. This needs to be made clear when quoting a job, up-front. I would use Ace Handyman Services again and let others know of them also.
Response from Ace Handyman Services Hanover Henrico
Sandra, thank you for bringing the service charge issue to our attention and apologize for the confusion. We quote a package rate that includes the service charge built in. For accounting purposes, we have to break it out within the invoice. Going forward, we will ensure that information is relayed to our customers.
Also, thank you for your kind words about our Craftsman, Dylan. The newly installed lattice looks great!
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Felicia W.
1 year ago
Recommends
Dylan was very friendly and polite. Answered all questions before replacing door seal to prevent rain water from seeping through. We plan to use him again for other repairs .
Response from Ace Handyman Services Hanover Henrico
We delighted to hear that Dylan provided such excellent service! We look forward to working with you on your projects.
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Heather R.
1 year ago
Recommends
Professional, Friendly, & On time
Dylan was great - he was a few minutes early for my appointment time, provides quality work, and professional.
Response from Ace Handyman Services Hanover Henrico
Thank you Heather! We are glad that Dylan was able to get your project taken care of quickly.
A
Amit T.
1 year ago
Recommends
Great Experience
Dylan was great to work with.
Extremely professional and courteous.
Did a great job!
Response from Ace Handyman Services Hanover Henrico
We're glad to hear that you had a positive experience working with Dylan! His professionalism, courtesy, and great work are qualities we value in our team.